CHRISTIAN

SMIRNOW

Service Design,

Research & Strategy

Christian is a service designer, researcher, and strategist based in Berlin. He develops solutions for public innovation and transformation.

 

With a background in design and education, he brings an elevated sense of empathy and infuses both projects and teams with intersectional values. He aims to nudge business strategy towards social impact and focuses on iterative prototyping and participatory processes.
 

Projects

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Specialization

Christian Smirnow Service Design & Prototyping
Service Design & Prototyping

Prototypes and blueprints tailored to each project phase increase desirability of solutions, enabling tangible user experiences captured through precise testing.

Christian Smirnow Strategy & Systems Thinking
Strategy & Systems Thinking

Systems Thinking and visual mapping help to break down complex problems into actionable fields of opportunity, to ultimately identify innovation potential and develop impactful business strategies.

Christian Smirnow Applied User Research
Applied User Research 

Research drawing from design-led, ethnographic, and UX-approaches,  generate unique and meaningful human insights.

Christian Smirnow Facilitation & Participation
Facilitation & Participation

Professional facilitation interwoven with participatory design principles maximize efficacy and enablement of the design team and of external, non-design stakeholders.

 
 
Access for All

An inclusion & diversity strategy for an educational institution

Christian Smirnow Project Key Visual

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How might we evolve D-School’s attractiveness, readiness, and accessibility for diversified communities?

Client/Partner

HPI School of Design Thinking

Approaches

Applied User Research, Change Management, Social Innovation, Network Building

Design Thinking Programs

Design Thinking and innovation programs for 110+ students and 30+ coaches

Christian Smirnow Project Key Visual

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How might we strengthen the educational offerings of a leading institution for Design Thinking in order to prepare graduates as innovation professionals in the “VUCA” world?

Client/Partner

HPI School of Design Thinking

Approaches

Applied User Research, Learning Design, Experience Design, Immersive Prototyping

GoodFill

A network to save surplus food products

Christian Smirnow Project Key Visual

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How might we make left-over, edible food products available to hungry New Yorkers while expanding New York's centralized food distribution systems?

Client/Partner

Food Bank for New York City

Approaches

Applied User Research, Service Design, UX Design, Branding & CI

Office of Gender Identity

A university-wide service-center for gender inclusivity

Christian Smirnow Project Key Visual

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How might we build awareness about transgender issues in educational institutions to improve organizational culture & research across key stakeholders?

Client/Partner

The New School University Health Center

Approaches

Applied User Research, Service Design, Participatory Design, UX Design

VergeNYC Conference

A conference on transdisciplinary design

Christian Smirnow Project Key Visual

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How might we build a network of design professionals, social orgs, students, and academics to foster recognition of the transdisciplinary design practice?

Client/Partner

ThoughtWorks, Doblin, Zago, International Reycue committee, IBM, Moleskine, DESIS Lab

Approaches

Network Building, Experience Design, Design Thinking, Event Management, Hosting

Better Breather Program

A B2B2C service system for public health

Christian Smirnow Project Key Visual

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How might we transform NASA’s big data on air pollution into actionable health benefits for marginalized citizens?

Client/Partner

NASA Earth Science, WeAct for Environmental Justice

Approaches

Service Design, Storytelling, Branding & CI, Design Fiction, UX Design

End of Life

Ethnography and exhibition on the end-of-life

Christian Smirnow Project Key Visual

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How might we deploy design to confront the final stages of our lives with intentionality and prepare ourselves and our beloved for this universal experience?

Client/Partner

The New School End of Year Show

Approaches

System Thinking, Ethnography, Immersive Prototyping

Made in Rockaway

A strategy to grow a local food economy

Christian Smirnow Project Key Visual

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How might we leverage local resources and ambitions in a remote neighborhood to trigger social innovation and business potential?

Client/Partner

RISE Rockaway Waterfront Alliance, Edgemere Farm

Approaches

Applied User Research, Social Innovation, Participatory Design, System Thinking

Place for Dying

A speculative testing-site for new social concepts

Christian Smirnow Project Key Visual

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How might we envision radical societal norms and social dynamics in the context of sustainability and mortality through speculative design?

Client/Partner

Dunne & Raby Design Studio

Approaches

Speculative Design, Design Fiction, Product Design, System Thinking