CHRISTIAN
SMIRNOW
Service Design,
Research & Strategy
Christian is a service designer, researcher, and strategist based in Berlin. He develops solutions for public innovation and transformation.
With a background in design and education, he brings an elevated sense of empathy and infuses both projects and teams with intersectional values. He aims to nudge business strategy towards social impact and focuses on iterative prototyping and participatory processes.
Projects
Specialization

Service Design & Prototyping
Prototypes and blueprints tailored to each project phase increase desirability of solutions, enabling tangible user experiences captured through precise testing.

Strategy & Systems Thinking
Systems Thinking and visual mapping help to break down complex problems into actionable fields of opportunity, to ultimately identify innovation potential and develop impactful business strategies.
Applied User Research
Research drawing from design-led, ethnographic, and UX-approaches, generate unique and meaningful human insights.

Facilitation & Participation
Professional facilitation interwoven with participatory design principles maximize efficacy and enablement of the design team and of external, non-design stakeholders.